About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBRE's more than 70,000 professionals provide exceptional outcomes for clients in 60+ countries. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity.

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CBRE was voted #15 Best Company to Work for in 2016 in Forbes Magazine

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Thank you for your interest in CBRE. This position is being published in an effort to build our candidate pipeline for our upcoming opportunities. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are building a world-class organization with a world-class team and appreciate your interest in CBRE.


The purpose of this position is to provide administrative support, handle incoming calls and email correspondence from employees and field Human Resource Managers regarding Payroll, Time & Labor and company policy/procedures questions.

Handles incoming telephone calls / emails in accordance with service model.

Responds to general inquiries concerning transition activities in accordance with established policies and procedures.

Creates electronic record to capture customer interactions; provides quality service and resolve efficiently.

May provide assistance with HR Service Center projects, as needed, to support Payroll and other departments.

Works with HR Managers to administer the on-boarding process including new employee orientation, verification and processing of employee paperwork, and liaisons with supervisors and team leaders to establish a positive start for new employees.

Coordinates with internal shared services to ensure all aspects of transitions are covered including payroll, benefits, recruiting, etc.

May perform administrative duties specific to department such as conducting research, updating standard templates and reports, and preparing collateral materials.

May arrange meetings and conferences, schedule appointments, and complete travel or conference arrangements.

Types, formats, produces and distributes documents such as meeting minutes, recruiting documents, presentations, correspondence and standard reports.

Copies and files all documents.

Establishes and maintains record keeping and filing systems; classifies, sorts and files correspondence, records and other documents.

Carries out special projects and assignments as requested.

Other duties may be assigned.

No formal supervisory responsibilities in this position.


High School Diploma required.

Bachelor's degree preferred but not required.

Minimum 2 - 4 years experience in HR industry plus customer service experience.

PHR certification preferred, but not required.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Ability to write routine reports and correspondence.

Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Ability to effectively present information to an internal department and/or large groups of employees.

Requires knowledge of financial terms and principles.

Ability to calculate intermediate figures such as percentages, discounts, and commissions.

Conducts basic financial analysis.

Ability to comprehend, analyze, and interpret complex documents.

Ability to solve problems involving several options in situations.

Requires intermediate analytical and quantitative skills.

Intermediate skills with Microsoft Office Suite.

Experience in PeopleSoft, and other internal web based applications.

Requires strong analytical and proofreading skills.

Must be highly organized and able to prioritize competing duties.

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.

Errors in judgment may cause short-term impact to co-workers and supervisor.

Equal Opportunity and Affirmative Action Employer

Women/Minorities/Persons with Disabilities/US Veterans
Associated topics:
administrator, associate director, guidance, leader, leadership, manager, monitor, president, senior director, vice president

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